Mobile App Privacy Policy

Effective Date: July 2026

Welcome to Hair by Renece. Your privacy is important to us. This Mobile App Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Hair by Renece mobile application.

By using our app, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Shipping and billing addresses

• Payment information

• Order history

• Customer service communications

Automatically Collected Information

When you use our mobile app, we may automatically collect:

• Device type

• Operating system

• IP address

• Mobile device identifiers

• App usage data

• Browsing activity within the app

Push Notifications

If enabled, we may send notifications regarding:

• Order updates

• New arrivals

• Promotions

• Restocks

• Exclusive offers

You may disable notifications at any time through your device settings.

How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Provide customer support

• Improve app functionality and user experience

• Personalize your shopping experience

• Communicate updates and promotions

• Prevent fraud and unauthorized activity

• Comply with legal obligations

Payment Processing

Payments made through our mobile app are processed by secure third-party payment providers. Hair by Renece does not store complete payment card information on its servers.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties that assist us in operating our business, including:

• Payment processors

• Shipping providers

• Analytics providers

• Customer support platforms

• Marketing and advertising partners

These service providers only receive information necessary to perform their services.

Cookies and Tracking Technologies

Our mobile app may use cookies, pixels, analytics tools, and similar technologies to:

• Improve app performance

• Analyze user behavior

• Measure marketing effectiveness

• Personalize content and promotions

Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, or misuse.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Opt out of marketing communications

• Request information regarding how your data is used

To exercise your rights, please contact us using the information below.

Children’s Privacy

The Hair by Renece mobile app is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Services

Our app may contain links to third-party websites, payment processors, social media platforms, or services. We are not responsible for the privacy practices of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website with an updated effective date.

Contact Us

If you have questions regarding this Mobile App Privacy Policy or your personal information, please contact us:

Hair by Renece

Email: renececlouden@hotmail.com

Thank you for trusting Hair by Renece. We are committed to protecting your privacy while providing a seamless luxury shopping experience.